“Perpetual” Knowledge Program

Description

Learn “how to” organize and manage knowledge projects and as a functional team member in ongoing knowledge updates and continuous improvement measures.

This program is for:

Knowledge Workers & Project Team Members (Any level) – who are looking to mature business by improving knowledge management, enhancing knowledge teams, and increasing value through professional development in knowledge management within your organization’s dynamic.

What you’ll learn:

• Knowledge Managers (Mid-level) – to manage development of knowledge bases, temporary knowledge improvement projects, permanent continuous improvement teams, and professional development in knowledge management training.
• Subject Matter Experts (Any level) – to harvest, cultivate, and convert knowledge into best practices.
• Administrative Assistants (Entry Level) – to disseminate knowledge, information, and understanding of tools and resources.
• Project Coordinators (Entry Level) – to coordinate people, processes, and tools, including tracking and monitoring efficient transfer of information between hands at critical checkpoints in an agreed upon process.
• Documenters (Any Level) – to format, document, and refine policy, process, and procedural information into more definitive and usable knowledge in your organization.

How you’ll benefit:

• Improves organizational efficiency
• Increases productivity
• Fosters innovation
• Streamlines operations
• Facilitates decision making
• Enhances customer support (knowledge at your fingertips)
• Backs up primary roles and critical duties
• Supports employee growth and development
• Enables better training and fluid workflows
• Standardizes processes and procedures
• Quickens problem-solving
• Reduces duplication of work
• Creates more consistency
• Limits mistakes
• Improves quality
• Lowers rework

What you’ll get:

• 2 hours of video content
• 1 Full Program Guide Script (PDF)
• 1/2-hour Quick Start Guide (QSG)